Saturday, July 24, 2010

When your forum starts to die

...or continues to die.

So your long term forum community, once thriving, doesn't seem so active anymore. One day you wake up and realise it--wow. My forum's just about dead.

How did this happen? Out of nowhere, all of a sudden? You were doing everything right. But were you?

It didn't happen suddenly. It sneaked up on you and you just didn't see the signs before it was too late.

What I see again and again is forum owners waiting way too long to do anything about flagging activity. I saw someone's plea for help, showing a graph of activity with a decline lasting more than half a year and they wait that long to ask for advice? I would've been pulling all the stops I could after only a week or two of downward trends. My own forum isn't active by accident.

You have to keep in touch with your forum community, make sure they're happy, and the board in general is peaceful and there is regular interaction and people aren't getting bored. And you have to keep some track of your forum's stats--how many signups, posts, visits etc. daily, weekly, monthly; they're logged for a reason. That is usually the first place you will notice if the forum is in danger and if you go more than a few weeks without taking action and just sort of hope it corrects on its own then you have yourself to blame when it doesn't.

I see a lot of forums in long term decline and admins not apparently doing much or anything to turn it around. The members won't turn it around for you, that's your job.

Promote. Ask your members what they like/dislike/want to see, on your forum. Research--was the decline due to a competing forum or resource gaining more popularity? The market's always changing. If you get most of your members through search engines, has your forum dropped in the ranks? New sites appear all the time and may bump down old sites.

A forum can't run on autopilot. It may remain active without promoting for some time, but sooner or later it will need your help again because nothing just stays booming perpetually. You need to keep in touch with every aspect of your forum. What's harder, pulling out of a month of low activity or a year? Two years?

Time's a wasting.

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